Symbolic URL

In Siebel Symbolic URL is one of the ways to integrate external applications through UI.

Few requirements in which we can use symbolic URL:

• To integrate organization portal with Siebel CRM so that user can direclty access portal within CRM application.

• To integrate Google Maps with Siebel CRM so that user can find the contact’s Mailing address.

Masking of a Business Component field

Sometime we get a requirement to display only last four characters of phone numbers or social security number or credit card number or debit card number and all other characters should be masked.

For example:

Phone Number: (780) 977-8665

Phone Number to be displayed: (XXX) XXX-8665

Configuration:

Login to Siebel Tools, navigate to Business Components in OBE and query for the business Component where we need to make changes.

Create a new calculated field in the business component as mentioned below:

Name	Calculated	Calculated Value
Work Phone Display	Y

Add two user properties to the newly created calculated field as described:

Name	Value
Display Mask Char	X
Encrypt Source Field	Work Phone # (Field that needs to be masked)

Expose the newly created field at the UI and compile the modified objects.